ALERT for headquarters and managers
- ALERT takes on a standardised approach to preparedness but with sufficient configuration options and settings thus maintaining the ability to customise the system to the specific needs of individual agencies
- ALERT manages and presents information in easy to use formats. The system does not make any decisions, but presents information so that country teams can make informed decisions based on their country and context
- ALERT provides a global perspective of your agency’s preparedness status. Managers at a glance know how prepared their agency is to respond to a disaster anywhere in the world.
- From a global view it is possible to drill down into a country office to view preparedness strengths and gaps
- ALERT enables the assignment of preparedness tasks to specific individuals in the country team thus spreading the load across the team rather than overburdening a single focal point.
- ALERT ensures accountability for preparedness activities. ALERT requires document uploads when tasks are completed which contributes to improved preparedness quality
- Requiring documents to be uploaded against preparedness activities means that ALERT acts as a central repository for preparedness information and documents
- ALERT is an on-line record system where completed preparedness activities are documented and archived
- On line plans and documents are available to multiple users within an agency as well as inter agency users (depending on user profile and security clearance)
- ALERT enables the easy identification of strengths and weaknesses of country office preparedness. Managers are able to drill down and understand gaps in country office preparedness
- Country Director can disable a mandated MPAs if they country office is unable to comply with the activity requirements. Disabled MPAs are automatically escalated to the next level of management.
- The preparedness activity budget feature encourages country offices to thinks about the cost of preparedness and budget for preparedness appropriately
- ALERT will be built using unencrypted software and flexible architecture, which will allow for expansion, customisation, sharing and future evolution of the ALERT software
Management awareness of ALERT
When using ALERT managers need to be aware that ALERT my generate A negative outlook among the country team but these emotions can be managed:
- ALERT is an agency wide approach and a useful tool for managing a global agency. Country teams may feel that “Big Brother” is watching as it is easy for Head Office to monitor preparedness and individual preparedness activities
- The global nature of an agency platform is that it enables peer comparisons resulting in embarrassment if you are not prepared (Pride if you are)
- There is a preparedness burden especially in the first year as the country office will be required to reach the minimum level of preparedness. However once the preparedness activities and plans are complete and preparedness reached then preparedness only needs to be monitored, reviewed and maintained
- Managers should be aware ofand allow for the initial high level preparedness burden in first year in terms of staff time (at least three full days for training, 3 days to develop the response plans and then the effort to bring the country office up to a minimum level of preparedness) – of course once prepared the burden during the initial stages of the disaster is less so this is the preparedness pay off.
- Since your country office preparedness is visible to the entire agency, affiliates and other registered users it is possible for country teams to feel that they lack any sense of confidentiality.
- Managers should bear in mind that ALERT is a preparedness process not a just a software package. Emergency preparedness is a continual process and not time and effort to implement successfully